Game hosting refers to the process of renting or setting up servers to run online multiplayer games. These servers allow players to connect and play together in the same game world.
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Frequently Asked Questions
Find quick answers to the most common questions about hosting, servers, and services. If you can't find what you're looking for, our support team is here 24/7 for you.
What is game hosting?
What is shared web hosting?
Shared web hosting is a hosting service where multiple websites are hosted on a single physical server. These sites share the server’s resources, making it a cost-effective and easy-to-manage solution.
Is DDoS protection provided?
Yes, our websites and servers benefit from advanced DDoS protection, with automatic traffic filtering and real-time mitigation.
What types of games can I host?
At the moment, we provide hosting for Metin2, but on VPS servers you can install any game you want, on request.
What is server latency or ping?
Ping measures the time it takes for data to travel between your computer and the server. Lower values mean better speed and reduced delay.
Do you offer hosting optimized for WordPress?
Yes, we have plans specially optimized for WordPress, with LiteSpeed cache, free SSL, and one-click WordPress auto-install.
What does Reseller Radio mean?
Reseller Radio allows you to sell your own radio hosting services under your brand. You get a dedicated control panel, listener management, and independent streaming.
Do you provide support for server configuration?
Yes, our support team assists with initial setup, performance optimization, and resolving technical issues.
Do you offer professional email hosting?
Yes, hosting plans include custom email accounts (e.g., name@domain.ro), accessible via webmail, POP3, and IMAP, with anti-spam and antivirus protection.
Can I install any plugin or theme in WordPress?
Yes, you have full freedom to install WordPress themes and plugins, as long as they are compatible and secure.
Are there limits on the number of listeners on radio servers?
There is no fixed limit; it depends on the chosen package. You can start with a smaller plan and upgrade later.
Do radio servers include a music broadcasting license?
No, broadcasting licenses must be purchased separately, according to your country’s regulations. We only provide the technical infrastructure.
What resources are allocated for Metin2 servers?
Each Metin2 server benefits from dedicated RAM, a high-performance CPU, and a fast connection, even for many simultaneous players.
Can I add quests, items, or custom modifications on my Metin2 server?
Yes, the servers allow full modding. You can add quests, items, and custom features. We can provide technical guidance if needed.
How can I pay?
We accept payments via PayPal, bank card, and bank transfer. All transactions are secured.
How long does it take to activate a purchased service?
Activation is instant after payment confirmation, regardless of the selected service, except for Metin2 hosting which is activated manually.
What is DDoS protection and why do I need it?
DDoS protection prevents cyberattacks that can disrupt server availability. It is essential for online games, radio, and popular websites.
What can I do if I didn’t receive the login details?
Check your SPAM folder as well. If you still can’t find the email, open a ticket to the Payments department for immediate assistance.
Is 24/7 customer support available?
Yes, we provide non-stop technical support through the ticket system, email, and live chat for customers.
Do you perform automatic backups for websites?
Yes, we create backups every 2 days for all hosting accounts, so your data is always safe.
What is the guaranteed uptime?
We guarantee at least 99.9% uptime for all servers, thanks to our high-performance infrastructure and redundancy.
Can I upgrade my hosting plan later?
Yes, you can upgrade at any time to a higher plan, without data loss or service interruption.
What kind of technical support do you offer?
We offer support via the ticket system, email, and live chat, 24/7. We assist with configuration, technical errors, migration, and optimization.
Do you provide server monitoring and maintenance?
Yes, all servers are monitored in real time. We intervene automatically in case of issues and perform security updates.
Can you migrate my website or server from another provider?
Yes, we offer free migration for websites, game servers, and radio servers, with no downtime.
Can subdomains and multiple domains be created on the same hosting plan?
Yes, you can add subdomains (e.g., blog.domain.ro) and even multiple domains, depending on the chosen package.
Is the hosting SEO-optimized?
Our servers run on NGINX and use modern cache and CDN technologies, improving loading speed and therefore SEO.